A client found themselves in the exasperating position of having finance declined after it had been agreed by the dealership the night before the van was due to be delivered. Luckily, Breadalbane Finance has an extensive list of funders who will provide finance against an asset. We were delighted to be able to get our client out of a very difficult situation at short notice.
Brief
An existing Campervan Rental clients contacted us in a panic needing to finance the purchase of an additional Campervan within 48 hours! One of their fleet had been damaged by a hirer and was off the road.
Challenges
Our client was fully booked for the next two months and turning business away. Unfortunately, their Insurance didn’t include the supply of a replacement vehicle and therefore they faced the prospect of letting customers down.
As a solution and reacting to increased demand, they decided to purchase an additional Campervan at short notice. We were asked to assist with funding but the supplier countered by offering their in-house finance solution and our client accepted it due to the tight timeline – only to be declined funding on the day before delivery due to a technicality relating to sub-hiring the vehicle.
Solution
The client immediately reverted to Hamilton Rankine at Breadalbane Finance. Hammy used his experience to gauge which funder would have the appetite for the deal and just as importantly have the systems in place to deliver a fast turnaround. A Lease Purchase facility was approved within 4 hours and at a better rate than the dealer finance had offered! The documentation was signed at a local Park and Ride at 9pm with the funds released to the supplier at 3pm the next day. That ensured the vehicle was delivered in time to satisfy the customer booking.
Outcome
A delighted Client! Breadalbane Finance had helped them narrowly avoid customer dissatisfaction and potential bad publicity in an industry where repeat business is critical. In addition, they had another vehicle added to fleet, helping them to meet increasing demand.
What the client said
“Firstly, a huge thank you to all involved at Breadalbane Finance. We could not have done it without you, and are so glad we have Hammy and Jonny on our side!! We feel blessed. The new van is fabulous, and the customers were very happy not to have their holiday cancelled. It is already out on it’s second hire, with the next due on Saturday”